Introduction

The internet is the largest repository of freely accessible information for all users, and particularly for people with disabilities.

As such, we at Éloïse place great importance on providing equal access for every individual to the information and services offered on our website,

and on enabling an accessible, inclusive, and comfortable browsing experience.

We are committed to ensuring that our digital services are accessible, and have therefore invested significant resources to make the website as user-friendly as possible,

out of the belief that every person has the right to live with equality, dignity, and independence.

Use of Accessibility Software

This website is supported by the Ally – Web Accessibility & Usability plugin, which enables a variety of accessibility adjustments in accordance with the

Israeli Standard IS 5568 (based on WCAG 2.0) at Level AA.

The website strives to fully comply with these standards.

How Accessibility Works on the Website

An accessibility menu is available on the website. Clicking the menu opens a set of tools that allow users to make various accessibility adjustments.

Accessible browsing is recommended using the Google Chrome browser. Compatibility issues may occur in other browsers due to their limitations in supporting the standard.

Accessibility Menu Features

• Keyboard navigation

• Compatibility with assistive technologies (NVDA)

• Font size adjustment (four different sizes)

• Option to stop moving elements and block animations

• Color contrast adjustments (dark / light)

• Color blindness adaptations

• Option to switch to a more readable font

• Cursor enlargement and color customization

• Zoom up to 200%

• Highlighting links on the website

• Highlighting headings on the website

• Display of alternative text (alt text) for images

• Accessibility support for menus, forms, headings, pop-ups, and additional components

Despite our efforts to make all pages accessible, some pages may not yet be fully accessible or may not yet have a complete technological solution.

We continue to work on improving accessibility on an ongoing basis.

Contact and Feedback

We at Éloïse welcome all inquiries regarding accessibility.

If you encounter any difficulty while browsing the website, we would appreciate your feedback and will address the issue as soon as possible.

Phone: +972-52-646-7995

Email:Eloise.contact7@gmail.com

Please include:

• Your contact details

• A description of the issue

• The action you attempted to perform

• The location of the issue on the website

Additional Accessibility Arrangements

If you require personal assistance with a purchase or in obtaining information, you may contact us by phone or email,

and we will be happy to assist you with placing an order or finding the information you need.

Last updated: March 2026